Excellence Resorts Awards and Honors

Excellence is proud to be the recipient of top honors in the hospitality industry. Our properties at Playa Mujeres in Cancun, Riviera Cancun on the Riviera Maya and in Punta Cana in the Dominican Republic have all been recognized for their superior quality and exceptional service records:

 

Awards for Excellence Riviera Cancun
Awards for Excellence Playa Mujeres
Awards for Excellence Punta Cana
Excellence Riviera Cancun
2014
Quality Selection Winner 2014

Hotel Recommended on HolidayCheck.com

2014
Travelers´ Choice 2014 Winners

Based on the Tripadvisor users opinion.

2014
Travel & Leisure World´s Best Awards 2014

Top Hotels & Resorts in Mexico

2014
Expedia Insiders' Select

Expedia's guests top-ranked properties.

2014
Best In Stay by Orbitz

This award recognizes the Resort in the ALL INCLUSIVE category for obtaining the highest scores in 6 different categories: Value, Luxury, Family, LGBT, Ski and All Inclusive.

2014
Conde Nast Traveler Readers' Choice Awards 2014

Conde Nast Traveler's readers selection of  "Best Resorts in Mexico: Caribbean"

Rank #5

2013
Gold List Conde Nast Traveler's Choice

Conde Nast Traveler’s readers selection of the “best of the best” around the world.

2013
Travelers' Choice 2013 Winners

Top 10 Hotels For Romance in Mexico

Top 25 All-Inclusive Resorts - World

 

Based on the Tripadvisor users opinion.

2013
Tripadvisor Certificate of Excellence

Certificate of Excellence, based on the Tripadvisor users opinion.

2013
Expedia Insiders' Select

Expedia's guests top-ranked properties.

2013
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.

Over 99% Customer Satisfaction, Under 1% complaint ratio, No relocations

2012
Top All Inclusive Resorts in Mexico

 Based on the TripAdvisor users opinion.

2012
Best Spa of 2012

 Spa Professionals Mexico awards Miilé Spa as one of the Best Spa of 2012

2012
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

2012
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2012
Best Hotel Chain in Customer Service
2012
Thomas Cook Awards

Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodations.

2011
Gold List Conde Nast Traveler's Choice

Conde Nast Traveler’s readers selection of the “best of the best” around the world.

2011
Hotel recomended by Despegar.com

Property highly recomended by Despegar.com clients.

2011
Travel Leisure’s World’s Best Awards

Top Hotel in Mexico

2011
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2011
Travel Leisure’s World’s Best Awards

Best Hotel Spa in Mexico

2011
Tripadvisor Certificate of Excellence

Certificate of Excellence, based on the Tripadvisor users opinion.

2011
Travelweek's Insider Report - October issue

Canadian travellers rated #3 in the category of Best Overall Resort.

2011
Travelocity Excellence Awards
2010
Orbitz Best in Stay Award
2010
Overall second Best a la carte Accommodation in the TUI Travel Medal Awards.
2010
MLT Vacations Quality Assurance Award

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2010
Silver Certification from EarthCheck for Sustainable Operations

Our environmental commitment has been recognized by EarthCheck; the world’s leading organization in sustainable tourism certification, in more than 60 countries.

2010
Winner Berwick Travel's Pinnacle Awards
2010
Thomas Cook CA.

Best Customer Service

2010
Thomas Cook Awards 2010

Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodation.

2009
Top 25 Conde Nast Traveler's Choice

Among the Top 25 Mexico Resorts in the 2009 Conde Nast Traveler’s Choice Awards

2009
Overall Winner Best a la carte Accommodation in the TUI Travel Gold Medal Awards
2009
Winner Berwick Travel's Pinnacle Awards
2009
MLT Vacations Quality Assurance Award

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2009
Best All-Inclusives in the World

Top 10 All-Inclusives in the World  in TripAdvisor  Traveler's  Choice Awards

2009
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

2009
Thomas Cook Awards

Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodations.

Excellence Playa Mujeres
2014
Travelers´ Choice 2014 Winners

Based on the Tripadvisor users opinion.

2014
Quality Selection Winner 2014

Hotel Recommended on HolidayCheck

2014
Travel & Leisure World´s Best Awards 2014

Top Hotels & Resorts in Mexico

2014
Expedia Insiders' Select

Expedia's guests top-ranked properties.

2014
Best In Stay Elite by Orbitz

This award recognizes the Resort in the "Cancun" market for obtaining the highest scores in reviews based in Orbitz clients.

2014
Conde Nast Traveler Readers' Choice Awards 2014

Conde Nast Traveler's readers selection of  "Best Resorts in Mexico: Caribbean" Rank #2

2014
Conde Nast Traveler Readers' Choice Awards 2014
Conde Nast Traveler's readers selection of  "Top 100 Hotels & Resorts in the World " 
 
2013
Gold List Conde Nast Traveler's Choice

Conde Nast Traveler’s readers selection of the “best of the best” around the world.

2013
Travelers' Choice 2013 Winners

Top 10 Hotels for Romance in Mexico

Top 25 Hotels in Mexico

Top 25 Luxury Hotels in Mexico

Top 25 All-Inclusive Resorts - World

 

Based on the Tripadvisor users opinion.

2013
Tripadvisor Certificate of Excellence

Certificate of Excellence, based on the Tripadvisor users opinion.

2013
Expedia Insiders' Select

Expedia's guests top-ranked properties.

2013
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2013
Flight Center USA Best Honeymoon Hotel, Mexico
2013
Travel Agency Marketing Alliance

Customer Service Excellence -  2013

2013
TUI Nordic´s Blue Award

Awarded for excellent performance generating the most satisfied customers in the category "Hotel General Impression".

2013
Most Popular Hotels in Sun Destinations for Canadians by Monarc.Ca

Top 3 Hotels "Best Quality Vs Price"

Top 3 Hotels "Best Overall Impression"

Top 3 Hotels "Best for Couples"

2012
Gold List Conde Nast Traveler's Choice

Conde Nast Traveler's readers selection of  "The World's Best Places to Stay"

 

2012
Top All Inclusive Resorts in Mexico

Based on the TripAdvisor users opinion.

2012
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

2012
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2012
Flight Center USA Best Honeymoon Hotel, Mexico
2012
Best Hotel Chain in Customer Service
2012
Thomas Cook Awards

Award for Excellence through customer recognition of exceedingly high standards of service and quality of accommodations.

2011
Gold List Conde Nast Traveler's Choice

Conde Nast Traveler’s readers selection of the “best of the best” around the world.

2011
TripAdvisor Travelers Choice

Top 10 Hotels For Romance in the Caribbean & Mexico

2011
Expedia Insiders' Select

Expedia’s guests ranked #2 best property within Mexico

2011
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2011
Tripadvisor Certificate of Excellence

Certificate of Excellence, based on the Tripadvisor users opinion.

2011
Travelweek's Insider Report - October issue

Canadian travellers rated #1 in the category of Best Overall Resort

2011
Travelocity Excellence Awards
2010
Orbitz Best in Stay Award
2010
MLT Vacations Quality Assurance Award

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2010
Best for Romance Caribbean

Best for Romance Caribbean & Mexico in TripAdvisor Traveler’s Choice Awards

2010
Overall Winner Best Premium Accommodation in the TUI Travel Medal
2010
Flight Center USA Best Honeymoon Hotel, Mexico
2010
Winner Berwick Travel's Pinnacle Awards
2010
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

2009
Winner Berwick Travel's Pinnacle Awards
2009
MLT Vacations Quality Assurance Award

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2009
Meetings West-"Best of" Awards

 Meetings  Focus  Magazine

2009
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

Excellence Punta Cana
2014
Quality Selection Winner 2014

Hotel Recommended on HolidayCheck.com

2013
Tripadvisor Certificate of Excellence

Certificate of Excellence, based on the Tripadvisor users opinion.

2013
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2013
Travelers' Choice 2013 Winners

Top 25 All-Inclusive Resorts - Caribbean

 

Based on the Tripadvisor users opinion.

2012
Flight Center USA Best My Time Hotel in Caribbean
2012
Best Hotel Chain in Customer Service
2012
The Caribbean's 10 Best Luxury All-Inclusive Resorts
2011
Best Honeymoon Awards, Top All-Inclusive Resort Brands

Brides Magazine

2011
Tripadvisor Certificate of Excellence

Certificate of Excellence  based on the Tripadvisor users opinion.

2011
MLT Vacations Quality Assurance Awards

This award recognizes a very select group of hotels, destination management companies and car rental companies for outstanding quality, customer service and product delivery.
Over 99% Customer Satisfaction,Under 1% complaint ratio,No relocations

2011
Travelocity Excellence Awards
2010
Orbitz Best in Stay Award
2010
Winner Berwick Travel's Pinnacle Awards
2010
Expedia Insiders’ Select

Expedia’s guests top-ranked properties.

2009
Winner Berwick Travel's Pinneacle Award
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